Privacy Policy

1. Introduction

At CausalKit, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our statistical analysis platform.

2. Data We Collect

We collect the following types of information:

  • Account Information: Email address, name, and company information when you create an account
  • Usage Data: Information about how you use our platform, including features accessed, models created, and analysis performed
  • Payment Information: Billing information is processed by Stripe; we do not store complete payment details
  • Log Data: Server logs, IP addresses, browser type, and system information for security and troubleshooting
  • User-Uploaded Data: Datasets you upload for analysis, which are processed according to our data handling practices

3. How We Use Your Data

We use your data for the following purposes:

  • Providing and improving our statistical analysis services
  • Processing your transactions and managing your account
  • Sending service-related notifications and updates
  • Monitoring platform usage and ensuring system security
  • Responding to your inquiries and support requests

4. Data Storage and Security

Your uploaded datasets are stored securely with encryption in AWS S3 and are deleted after model training is complete. Only trained model parameters remain stored to support your ongoing use of the platform. We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication mechanisms
  • Monitoring for unauthorized access attempts

5. Data Retention

We retain different types of data for different periods:

  • Account Information: Retained as long as you maintain an active account
  • Uploaded Datasets: Deleted after model training is complete
  • Trained Model Parameters: Retained for as long as you need the model for predictions
  • Usage and Log Data: Retained for for security and performance monitoring

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us provide our services (AWS, Stripe)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to respect the security of your data and treat it in accordance with the law.

7. Marketing and Promotional Usage

By using our platform, you grant us permission to use your organization's name and logo for marketing and promotional purposes, including but not limited to:

  • Displaying your organization as a customer on our website
  • Including your organization in customer lists and case studies
  • Using your organization's name in marketing materials and presentations
  • Featuring your organization's logo in promotional content

If you prefer not to be included in our marketing materials, please contact us at support@causalkit.com to opt out.

8. Your Data Rights

Depending on your location, you may have the following rights regarding your data:

  • Access and receive a copy of your data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information in the "Contact Us" section.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and improve our platform. You can control cookie settings through your browser preferences.

10. Third-Party Services

Our platform integrates with third-party services such as AWS and Stripe. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the date at the top of this policy and, when appropriate, by email or through the platform.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@causalkit.com.

Last updated: May 21, 2025